Unit 1 Excuse Me,Sir.I’m Looking for Building 28. Unit 2 “Thank you”“You’re welcome” Unit 3 I Have a Complaint to Make. Unit 4 The Clubhouse Looks like a Palace. Unit 5 I’d Like to Set up an Internet Service,Please. Unit 6 Can We Rent Two Floors in This Office Building? Unit 7 I Want to Know About Your Houses. Unit 8 We’ll Send a Repairman Right Now. Unit 9 Let’S Start Our Meeting. Unit 10 We Wish We Could Meet Your Needs. Glossary Phrases and Expressions Scripts and Answers for Reference 参考文献